COPYCENSE

Don’t Share

"A danger with the goal of knowledge sharing is that it quickly shifts the KM team into ‘solutions mode.’ For example, knowledge sharing initiatives may focus on implementing a new expertise directory, or on improving collaboration tools. While these solutions may be potentially useful, if they don’t meet specific business needs they won’t be widely used.

"To avoid these issues, it is recommended that ‘knowledge sharing’ not be discussed beyond the confines of the KM team."

James Robertson. ‘Knowledge Sharing’ Should Be Avoided. CM Briefing. Sept. 3, 2004.

Written by sesomedia

09/17/2004 at 07:24

Posted in Uncategorized