COPYCENSE

"Online music stores like Apple Computer’s iTunes have been a boon to fans and the beleaguered music industry, but many of them still have a long way to go, according to new research released Tuesday.

"A study from market research firm Shelley Taylor & Associates blasts music stores for confusing navigation and locking users into proprietary formats and music players.

"’As a result, users’ initial enthusiasm is being deflated as they realize they have been conned–there are more limitations imposed on legitimate digital downloads, media players and portable devices than advertised,’ Taylor said."

Reuters. Study: Online Music Stores Falling Short. News.com. Jan. 18, 2005.

See also:
Shelley Taylor & Associates. New Study Accuses Music Download Services of Spreading Latest Consumer Disease: Digital Deficit Disorder. (Press Release.) Jan. 18, 2005.

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